IT Helpdesk/IT Support
WHAT DO YOU KNOW ABOUT STV?
Sojitz Tech-Innovation VIETNAM Co., Ltd. (STV), new name of Nissho Electronics Vietnam, is a subsidiary of Sojitz Tech-Innovation Co.,Ltd (STechI) – a member company specializing in information technology of Sojitz Group (one of top largest investment and trading corporations in Japan).
STV was established in August 2011, focusing on the following areas:
– Software development (outsource Web app/ Mobile app/ Data Science & AI/ AWS Cloud & Azure Cloud/ Automation Testing…) for large Japanese corporations
– Product development and service deployment for the Vietnamese and Japanese markets through research and application of new technologies.
Our customers are large Japanese corporations such as Sojitz, STechI and other Japanese customers.
We are looking for a IT support/IT helpdesk position as below.
WHAT WILL YOU DO?
– Support IT helpdesk/IT support for the company (over 100 employees)
– Prepare equipment for employees, support other colleagues on IT issues, troubleshoot equipment and contact suppliers/partners for repair or replacement.
– Perform IT support work, manage and troubleshoot internal systems (servers, PCs/laptops, printers, cameras, networks…), ensure the availability and stability of the network and internal systems. (Candidates without experience will be trained from the beginning).
– Write/prepare technical instructions for employees.
– Implement and closely monitor compliance with internal information security regulations.
– Other assigned tasks.
WHAT DO YOU NEED?
You are required to:
– Graduated or about to graduate from college/university majoring in IT or related majors.
– Have basic knowledge of simple network models.
– Have a good working attitude, honesty, and responsibility in work.
– Have good communication skills, problem solving skills.
– Basic English for reading and communication.
You are preferred to:
– Have experience working in an IT Helpdesk/Support position.
– Have solid knowledge of system administration (MCSA certificate is preferred).
– Have experience working with Microsoft products (Windows Servers, Windows Clients, Office,…).
– Experience with Linux and Mac OS is an advantage.
– Experience with virtualization/cloud (VMware/ KVM …) is an advantage.
(If work experience and knowledge are lacking, direct training will be provided on the job)
WHY SHOULD YOU WORK AT STV?
– Salary: 8-15 million VND/month for experienced candidates (for intern level, we support 5M gross/month)
– 13th month salary bonus
– Full salary insurance (during both 2 probationary months) according to labor law
– Advanced health insurance for employees and all family members
– Maximum 19 days of paid leaves
– Tet gift: 4 million VND
– Company trip 3D2N (1 time/year)
– Periodic health check-up (1 time/year)
– Family day: travel with family members depending on the situation each year
– Gifts or cash on personal birthdays, company birthdays, New Year’s Eve, Mid-Autumn Festival, etc.
– Project team building events, quarterly teambuilding, internal events, etc. are supported in terms of costs
– Sports clubs are supported in terms of operating costs
– Free training programs at the company, providing free Udemy accounts for learning
– Support for professional certification exam fees and rewards for passing the exam (many types of certificates are applicable)
– Shared, listened and created conditions for development according to your wishes
– Friendly, open environment. STV’s BoDs cares about the lives of employees.
– Working hours: Monday – Friday, 8am – 5pm (flexible check-in until 8:30am)
WHAT CAREER OPPORTUNITIES DO YOU HAVE?
You have the opportunity to work at an IT company belonging to a corporation with a long history, a professional working process and highly specialized work.
You are given the opportunity to challenge with different task levels (according to your wishes and work situation) to improve your professional qualifications.
You are trusted to assign work, are completely proactive in your work and are encouraged to step out of your “comfort zone”.
You will work with talented and enthusiastic colleagues/leaders, willing to share and support you to do your best work.
You are listened to and shared about your wishes and given the opportunity to develop in the right direction.
HOW TO APPLY?
Send your English CV to email: hr-recruitment@sojitz-ti.vn
Address: Room 808, floor 8, Oriental Tower, 324 Tay Son, Dong Da, Hanoi
Website: http://www.sojitz-ti.vn
Fanpage: https://www.facebook.com/SojitzTechInnovationVN